Modernize.
Automate.
Consolidate.
We unlock efficiencies through applied CX and intelligent technology.
Modernize Your Permitting Process
Federal permitting teams are driven by purpose, but often slowed down by outdated tools. NuAxis has the expertise, community insights, and ready-to-use digital solutions you need to fix the experience, not just the forms.
NuAccelerators
NuAccelerators are a suite of custom tools that use AI to automate DevSecCXOps.
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We combine our CX and technology expertise to create solutions that elevate digital experiences.
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DevSecCXOps is our proprietary approach to integrate the customer throughout the technology development lifecycle.
- NuAI for CX
- NuAI for ITSM
- NuAI for AI-Assisted Development
- NuAI for DataOps
- NuAI for Security
- DevSecCXOps
- Big Data
- AI/ML
- Applied CX
- Cloud
- Enterprise IT Operations
- Consolidation
- Contact Center
- ServiceNow
- Medallia
- AWS
- Microsoft
- Salesforce
- Nexthink
- Qualtrics
- Unqork
- Appian
- Atlassian
CASE STUDIES
We create efficiencies through a focus on applied CX and intelligent technology.
Simplifying 400+ Permit Types for the U.S. Department of Interior.
How we helped:
Streamlined applications through dynamic forms.
Reduced back-and-forth with proactive applicant guidance.
Increased transparency with real-time updates.
Facilitating a CCaaS System Migration with Human-Centered Design.
How we helped:
Ensured a smooth and efficient transition minimizing disruptions to the customer’s contact center operations.
Improved the user experience for contact center agents and end-user.
Implemented advanced features and capabilities that improved operational efficiency.
Boosting Employee Satisfaction with ServiceNow's HR Service Delivery Module.
How we helped:
Streamlined HR processes to reduce processing time, improve efficiency, and enhance collaboration.
Increased transparency and trust through real-time tracking of HR requests.
Automated manual tasks, enabling HR staff to focus on strategic initiatives.
Consolidating DOL’s Service Desk Took a Deep Understanding of the Customer Experience.
How we helped:
Established a six-month timeline to minimize disruption.
Processed over 14,000 service tickets per month across 16 field offices and six regions.
Managed 200–600 VIP service tickets monthly, with 95% resolved within one hour.
OUR CLIENTS
OUR PARTNERS
"The customer experience was a bright spot! It was so nice to be able to track the status of my request in real time. This isn’t an isolated example. Our incoming chief of staff had the same positive experience!"
"Extremely professional staff from Project Manager (PM) to the Operations Manager and Site Leads. Security Manager is a true Expert in is field. Corporate Management reachable at any time and ready to tackle any issues that arise."
"The quality of service exceeds all established SLAs. Extremely professional staff all of which could be considered experts in their fields."