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Day: March 18, 2024

Federal CX 2.0: Aligning CX Strategy and Implementation Teams: Lessons Learned from GovCX Collective

A jam-packed room brought insightful discussion and solutions as part of March’s GovCX Collective powered by NuAxis event, co-hosted RIVA Solutions, Inc. The topic, Federal CX 2.0: Aligning your CX strategy and implementation teams focused on driving impact in customer experience, human-centered design, and user experience. Some of the key takeaways included: CX Must Have […]

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