AI-Assisted Grants Adjudication
AI- Assisted Grants Adjudication Modernizing Federal and State Grants Review Through Responsible AI Automate compliance screening. Score applicant risk in real time. Produce fully auditable decisions. Preserve human judgment on every award. The Problem Grant agencies face rising application volumes, more complex Funding Opportunity Document (NOFO/ FOA) requirements, and growing oversight expectations while staffing remains […]
Creating Opportunity & Improving the Citizen Experience: Lessons Learned from the GovCX Collective
Jonathan Finch, Digital Experience Director for the U.S. Office of Management and Budget, and Renee Wynn, former NASA CIO, joined us and the GovCX Collective last month for a conversation about something that affects all of us, whether we work in government or rely on government services: What does it take to make the citizen […]
Reducing Insurance Fraud and Improving CX: Lessons Learned from the GovCX Collective
In November the GovCX Collective gathered experts in unemployment insurance (UI) for a candid conversation on fraud prevention, customer experience, and how the two are linked. Hosted alongside LexisNexis Risk Solutions, the session brought together federal and state perspectives on how to tackle fraud without sacrificing speed, access, or dignity for claimants. Our speakers, Amy […]
Charting the Future of Government Careers: Insights from “Federal Futures”
Lessons Learned from Our GovCX Collective Conversation About Public Sector Careers On April 29th, the GovCX Collective welcomed two pivotal voices in Virginia’s workforce transformation: Bryan Slater, Virginia Secretary of Labor, and Nicole Overly, Commissioner of VA Works. The event, called Federal Futures: Networking and Career Paths, provided a unique deep dive into how public service […]