Introducing NuAI: The AI-Powered Solution Designed to Improve Federal Websites
The federal government once again has called out a major customer experience (CX) problem – with nearly 7,000 federal websites, critical information is buried in outdated content, accessibility barriers block key services, and design challenges can make simple tasks frustrating for citizens. Federal Chief Information Officer Gregory Barbaccia is calling out this issue – and taking […]
Team Member Spotlight | Senior Project Manager, Adnan Qureshi
Senior Project Manager Adnan Qureshi “Enjoys Complex Challenges and Delivering Exceptional Results” “Early in my career I had a fascination with how to implement innovative project management techniques that drove organizational efficiency.” Senior Project Manager Adnan Qureshi says the origin of his career journey started out of an interest in the intersection of technology and […]
Federal CX 2.0: Aligning CX Strategy and Implementation Teams: Lessons Learned from GovCX Collective
A jam-packed room brought insightful discussion and solutions as part of March’s GovCX Collective powered by NuAxis event, co-hosted RIVA Solutions, Inc. The topic, Federal CX 2.0: Aligning your CX strategy and implementation teams focused on driving impact in customer experience, human-centered design, and user experience. Some of the key takeaways included: CX Must Have […]
NuAxis to Help US Fish and Wildlife Service Create Exceptional Citizen Experiences
NuAxis Innovations is excited to announce a recent contract award with the U.S. Fish and Wildlife Service (FWS). Through this contract, NuAxis will provide development and maintenance support for the ServiceNow-based ePermits system over 5 years to help FWS achieve exceptional customer experience (CX). ePermits streamlines the process for issuing over 65,000 permits each year, […]
NuAxis is a Top Employer for Interns!
RICHMOND— The Virginia Talent + Opportunity Partnership (V-TOP) today recognized 100 recipients of the 2023 Top Virginia Employers for Interns Awards. The annual award recognizes Virginia employers who provide high-quality internships to students. Some of the noteworthy efforts of employers include exposure to senior leaders, structured mentorship programs, housing allowances, paid time off, security clearances and […]
NuAxis Innovations is One of 11 Suppliers to Receive USPS IDIQ Contract Worth a Combined Total of $2.8 Billion
CX-Focused firm will deliver Data Centers and Mainframe Operations and Telecommunications Support to the USPS CIO Organization over the next 7 years. June 2023 – NuAxis Innovations, a CX-focused technology service provider based in Tysons Corner, VA, is excited to announce a recent contract award with the US Postal Service Chief Information Office (CIO) Organization. […]
MakNuAx Wins $17M Contract with DOI
MakNuAx, a joint venture between Makpar Corporation and NuAxis Innovations has been awarded a 5-year, $17M contract by the U.S. Department of the Interior Bureau of Safety and Environmental Enforcement to provide TIMS Operations support. See more here: https://orangeslices.ai/contract-award-17m-doi-bsee-tims-operations/ About MakNuAxMakNuAx is an SBA-approved joint venture between SBA mentor-protégé firms NuAxis and Makpar. We work together to offer Federal agencies full-spectrum services for […]
The Link Between Customer Experience and Employee Experience
Last week, NuAxis attended the ACT-IAC CX Summit 2022 and, wow! What an inspiring event full of energy and ideas that focused on putting people—and citizens—first. During the morning session, we saw a pattern emerging in the various panels and Q&A sessions: how can you deliver Customer Experience (CX) without first creating a culture of […]
5 Things to Consider When Returning to the Government Post-Pandemic
Many federal agencies have been striving to support a flexible workforce to enable employees with a better working experience and work-life balance.
Leveraging HCD to Care for Frontline Healthcare Workers
NuAxis Innovations’ mission centers around providing an excellent Customer Experience for our federal agency partners and the citizens engaging with the federal government services they provide.
