NuAxis to Help US Fish and Wildlife Service Create Exceptional Citizen Experiences
NuAxis Innovations is excited to announce a recent contract award with the U.S. Fish and Wildlife Service (FWS). Through this contract, NuAxis will provide development and maintenance support for the ServiceNow-based ePermits system over 5 years to help FWS achieve exceptional customer experience (CX). ePermits streamlines the process for issuing over 65,000 permits each year, […]
NuAxis is a Top Employer for Interns!
RICHMOND— The Virginia Talent + Opportunity Partnership (V-TOP) today recognized 100 recipients of the 2023 Top Virginia Employers for Interns Awards. The annual award recognizes Virginia employers who provide high-quality internships to students. Some of the noteworthy efforts of employers include exposure to senior leaders, structured mentorship programs, housing allowances, paid time off, security clearances and […]
NuAxis Innovations is One of 11 Suppliers to Receive USPS IDIQ Contract Worth a Combined Total of $2.8 Billion
CX-Focused firm will deliver Data Centers and Mainframe Operations and Telecommunications Support to the USPS CIO Organization over the next 7 years. June 2023 – NuAxis Innovations, a CX-focused technology service provider based in Tysons Corner, VA, is excited to announce a recent contract award with the US Postal Service Chief Information Office (CIO) Organization. […]
MakNuAx Wins $17M Contract with DOI
MakNuAx, a joint venture between Makpar Corporation and NuAxis Innovations has been awarded a 5-year, $17M contract by the U.S. Department of the Interior Bureau of Safety and Environmental Enforcement to provide TIMS Operations support. See more here: https://orangeslices.ai/contract-award-17m-doi-bsee-tims-operations/ About MakNuAxMakNuAx is an SBA-approved joint venture between SBA mentor-protégé firms NuAxis and Makpar. We work together to offer Federal agencies full-spectrum services for […]
The Link Between Customer Experience and Employee Experience
Last week, NuAxis attended the ACT-IAC CX Summit 2022 and, wow! What an inspiring event full of energy and ideas that focused on putting people—and citizens—first. During the morning session, we saw a pattern emerging in the various panels and Q&A sessions: how can you deliver Customer Experience (CX) without first creating a culture of […]
5 Things to Consider When Returning to the Government Post-Pandemic
Many federal agencies have been striving to support a flexible workforce to enable employees with a better working experience and work-life balance.
When a Company-wide Event Inspires Employees to Infuse CX into Their Everyday Responsibilities
At NuAxis, we believe CX is pivotal in restoring the faith and trust of citizens in the effectiveness of services provided by their government. We wanted to organize a company-wide movement to enact tangible change with CX; this is how the CXtravaganza was born. NuAxis leadership has a vision of how CX can revolutionize and […]
Transitioning Political Appointees While Impacted by a National Security Event
January is always busy, but this year the presidential transition brought extra considerations. One of our customers (large Federal department) had about 140 outgoing political appointees and an unknown number of incoming appointees. Then the events of January 6th at the Capitol occurred. On Tuesday, January 12th, the NuAxis and customer management teams decided to […]
