Faster Federal Permitting

Building a modern, efficient, and automated permitting process.

DEMO

NuAxis Enterprise Permits Accelerator

The NuAxis Enterprise Permits Accelerator is a turnkey solution designed to help federal agencies launch faster, smarter, and more scalable permitting programs. Featuring a pre-built template and workflow, it is road tested with the US Department of Fish and Wildlife and can be tailored to meet the unique needs of any permitting agency. Watch our video to learn more and reach out for a personalized demo!

OUR CHALLENGE

Why Federal Permitting Is Still Too Slow

Each year the federal government issues hundreds of thousands of permits to manage everything from building to fishing licenses. Despite years of effort to modernize, the federal permitting process are often held back by outdated systems, siloed workflows, and inconsistent user experiences.

Agency leaders must juggle legacy technology, paper-based approvals, and unclear communication, resulting in delays, public frustration, and wasted time for both staff and applicants. Applicants encounter multiple processes, confusing forms, and inconsistent direction, resulting in frustration and lowering public trust.

Permitting is more than paperwork; it’s a front door to citizen services. And right now, it’s underperforming.

Challenges We See:

OUR SOLUTION

CX-Led. Automation-Enabled. Purpose-Built for Government.

NuAxis brings together customer experience design, process automation, and secure software development to modernize the full lifecycle of federal permitting.

We apply human-centered design to understand agency needs and applicant pain points. Then we build tech solutions that simplify, automate, and elevate how permits are delivered.

The result: permitting processes that are faster, efficient, and far more user-friendly.

What We Deliver:

CX Research & Design

User journey mapping, persona development, testing

Custom Software

Secure, scalable solutions that integrate with legacy systems

Process Automation

Intelligent workflows, proactive messaging, auto-fill forms

GovTech Expertise

Fully aligned with federal security, compliance, and accessibility standards

RESOURCES

Insights from the Field

We believe in sharing what works, and what doesn’t. Explore our latest ideas and event on driving permitting transformation.

Improving the Federal Permitting Process: Lessons Learned from Our In-Person Workshop

NuAxis and our partners at ServiceNow brought together permitting professionals, tech architects, and CX professionals for a workshop to identify key challenges in the permitting lifecycle and explore solutions. The discussion spanned the full permit journey—from pre-application to renewal—highlighting how modernized permitting systems can alleviate common frustrations and accelerate outcomes. Missed the session? No problem! Here are just a few lessons learned:

Lesson 1: Clarify guidance

Agencies should invest in tools that guide applicants right from the start.

Lesson 2: Support accurate applications.

Simplified processes help more applicants get it right the first time.

Lesson 3: Improve comms throughout.

Create simplicity and visibility through communications during the process.

Lesson 4: Evolve processes, not just tech.

Don’t just replicate the status quo with more buttons or clicks.

OUR WORK

Simplifying 400+ Permit Types for the U.S. Department of Interior

We partnered with USFWS to overhaul its ePermits system—an initiative supporting over 400 types of permits spanning wildlife trade, research, and conservation.

Using user research, CX design, and automation, we helped the agency:

Streamline applications through dynamic forms

Reduce back-and-forth with proactive applicant guidance

Increase transparency with real-time updates

Learn more about our experiences:

GET IN TOUCH

Let’s Build Faster Permits – Together.

Drop us a line and our team will be in touch ASAP.