Welcome to the GovCX Collective

A New Way to Explore CX in Government!

Join us virtually on Wednesday, February 14th for:

Reduce Trauma in CX Work

The topic: How can you take care of yourself when embracing the pain of others?
Join us for an expert-led panel co-hosted by TechFlow about trauma-informed customer experience.

What is the GovCX Collective?

Customer experience (CX) is a discipline that is changing how technology works in government. Yet with anything new, it can be hard to separate truth from trends.

That’s why the team at NuAxis created the GovCX Collective, a unique learning community focused on operationalizing outcomes for CX in government.

Whether you are new to CX or a seasoned pro, you will find opportunities to learn, ideate, and apply human-centered design (HCD) best practices in everything you do.

The Collective will host regular events at NuAxis HQ in Virginia, including panels, workshops, trainings and more. We will bring the best minds from government and business to help you grow your expertise, encourage collaboration, and inspire action.

The GovCX Collective launch was better than we could have imagined.

Our inaugural group of panelists shared powerful stories and showed us just what this community can be. If you missed the event, don’t worry — we’ve got you covered!
Play Video
CX Insights


Hear Raza Latif Discuss What Public Service Means and Why CX Matters


Girl With the Stickies: How to Advocate for CX When No One Cares


Using HCD to Redesign a Federal Grant Review System

Don’t be left out.

Join the movement and get early access to our events and programs!