Washington, D.C. – June 30, 2022 – MakNuAx, an experienced solutions-oriented SBA-approved Joint Venture between Makpar and NuAxis Innovations focused on modernizing federal IT infrastructure by applying the discipline of Customer Experience (CX), today announced that it has been awarded a contract to provide enterprise service desk support services for the Department of Labor (DoL).
“NuAxis has had the privilege of setting up the DOL ESD, evolving it and running it since 2014. I still remember where I was when we won this significant contract. It is absolutely thrilling to get the opportunity to continue supporting the DOL ESD,” said NuAxis CEO Raza Latif. “This award is a clear testament to the dedication and hard work of every NuAxis team member working for DOL. We are all eager to continue our work through the prism of CX and HCD as we develop solutions that impact DOL’s wide-ranging mission.”
“We here at Makpar are extremely excited to take on this challenge with NuAxis and their continued support of the DOL ESD contract. Makpar will bring fresh innovation to DOL and continually attempt to lower the costs while increasing the capabilities,” says Justin Torlone, Senior IT Manager, who will oversee project management.
“We are honored, humbled and excited to continue to support DOL on this journey to enhance the mission of the citizens we serve. This achievement is not the finish line, yet a check mark on a far greater journey to continue to become ‘Best in Federal Class.’ Through innovative and emerging technologies, we look forward to helping DOL bridge the gap in IT Modernization and improve the customer experience,” says Tiffany Bailey, Senior VP of Federal Civilian Projects at NuAxis.
The project will be supported by subcontractor NTT DATA. They have been instrumental in NuAxis’ success at DOL for over seven years. NTT DATA has also supported federal, military, and state and local government customers for more than 20 years. NTT DATA’s trusted IT strategies and technology solutions have paved the way to modernization and IT transformation, leading to better efficiencies, heightened security, and measurable cost savings.
MakNuAx is an SBA-approved joint venture between SBA mentor-protégé firms NuAxis and Makpar. We work together to offer Federal agencies full-spectrum services for IT modernization. Our work is proven with award-winning experience and a strong partnership built on integrity and trust. MakNuax is an 8(a)/WOSB/EDWOSB certified company. With over 30 years of combined experience in delivering the future of Federal IT, we combine a focus on customer experience with a passion for new and emerging technologies to deliver the exact solution to meet Federal agencies’ most pressing challenges today. For more information, visit www.maknuax.com.
Makpar has over a decade of experience providing high-level strategic and project management services, focused on cybersecurity and cutting-edge technologies. They’ve won awards for their work implementing the largest external user verification system within the Federal Government with over 120M users. Makpar maintains core capabilities across emerging and existing technologies applied to modernize Federal IT and improve servicing the American people. Learn more at www.makpar.com.
NuAxis Innovations is an IT company helping Federal agencies modernize through a focus on customer experience. We work with federal leaders to reimagine government services by pairing innovative technology with human-centered design. For the past 20 years, our customers from the Department of Labor to Capitol Hill trust us to listen more, build faster, and create products that citizens and staff love to use. Headquartered in Northern Virginia, we provide mission systems, platform, enterprise operations and CX services that help the government create lasting change. Learn more at www.nuaxis.com.