NuAxis and Nexthink Partner to Deliver Digital Employee Experience (DEX) Services to Federal Customers

[Vienna, VA] – NuAxis Innovations, a leading federal technology company focused on Customer Experience (CX) and Human Centered Design (HCD), is pleased to announce a strategic partnership with Nexthink, the leader in Digital Employee Experience (DEX) management. This collaboration will help Federal leaders across agencies improve digital experiences by providing innovative DEX solutions for staff.

The Nexthink and NuAxis partnership will accelerate customers’ digital modernization strategies by creating a unique combination of real-time analytics, automations and employee feedback. This will allow agencies to see, diagnose and fix digital workplace issues at scale, as well as continuously optimize productivity and costs in a fast-changing IT landscape.

Creating seamless digital experiences for employees has become more important as the government works to expand services, build trust, and engage the next generation of the Federal workforce. By combining NuAxis Innovations’ expertise in people-focused IT services with Nexthink’s modern DEX platform, agency leaders will gain insights into their environments, proactively address issues, and enhance productivity at the service desk and throughout the enterprise.

“We are thrilled to partner with Nexthink to bring advanced DEX services to our federal customers,” said Raza Latif, CEO of NuAxis Innovations. “Employee experience drives customer – and citizen – experience. Our collaboration is a natural next step for our CX journey and will help more agencies transform their environments, support their workforce, and deliver for citizens.”

Nexthink’s DEX platform offers real-time visibility into the entire digital employee experience, from endpoint to cloud, allowing organizations to identify and resolve issues before they impact productivity. By leveraging Nexthink’s comprehensive analytics and proactive monitoring capabilities, federal agencies can ensure that employees have the tools and resources they need to perform their jobs effectively, regardless of their location or device.

“NuAxis Innovations is the leader of the customer experience movement within Federal IT,” said, Ian Bancroft, Chief Revenue Officer of Nexthink. “At Nexthink, we pride ourselves on working with the most innovative companies who are passionate about transforming the digital workplace. Our capabilities, combined with NuAxis’ IT services expertise, are vital as we work together to manage and transform the digital experiences of Federal employees and the citizens that they serve.

About NuAxis: NuAxis Innovations is an IT company helping Federal agencies modernize through a focus on customer experience. We work with federal leaders to reimagine government services by pairing innovative technology with human-centered design. For the past 20 years, our customers from the Department of Labor to Capitol Hill trust us to listen more, build faster, and create products that citizens and staff love to use. Headquartered in Northern Virginia, we provide mission systems, platform, enterprise operations and CX services that help the government create lasting change. Learn more at

About Nexthink: Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 17 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.