The U.S. Department of Agriculture (USDA), Office of the Chief Information Officer (OCIO) Client Experience Center (CEC) awarded NuAxis Innovations a contract to provide Tier 3 IT Service Desk Operations. This contract is critical to CEC’s vision to “innovate, deliver, and service world-class IT products and services” and will be supported by NuAxis’ Resource Conservation Division.
As a customer-centric organization, NuAxis aims to complement the mission and culture of CEC through a secure, modernized, and process-driven Tier 3 operation built on optimal customer experience (CX). “We are very excited about our new contract with the USDA CEC, and we look forward to honoring CEC’s cornerstones of innovation, delivery, and service. This is in alignment with our commitment to enable and deliver exceptional CX through our broad array of services,” said Ali Qureshi [COO].
As NuAxis’ President, Raza Latif, describes: “We have a long history of successfully supporting similar land and resource missions within the Department of the Interior (DOI), and we are especially excited by the intersection of mission objectives and CX within CEC. We are excited to partner with CEC to develop digital transformation strategies that begin with CX.”
About USDA Client Experience Center (CEC)
Client Experience Center (CEC), formerly Client Technology Services (CTS), is a federal government information-technology service provider that uses a business model to support the comprehensive IT requirements of federal business. CEC provides comprehensive information technology, associated operations, security and technical-support services to a customer base of more than 45,000 USDA end users located in more than 3,400 field, state, and headquarters offices across the U.S. and its territories,
About NuAxis Innovations
NuAxis Innovations is a solution-driven IT infrastructure support contractor for the federal government. As a leading IT partner with proven success in large agencies – including the Department of the Interior (DOI) and the Department of Labor (DOL) – NuAxis delivers value and expertise. The company was founded in 2002 by a team of passionate technologists and now has more than 470 employees across 28 states. NuAxis is an established prime contractor adept at providing continuity of operations and robust risk management and allocates resources for each contract that align with the agency’s specific requirements instead of imposing a one-size-fits-all mindset. NuAxis Innovations is composed of the highest-caliber employees and is continually expanding its portfolio of IT infrastructure support services. For more information, visit www.NuAxis.com.