Platforms​

We understand the critical platforms federal IT leaders need to digitize at scale – but we don’t sell them. Our teams help you turn your investment into impact for your customers. 

 

ServiceNowGraphic

ServiceNow

We know how to exploit all the characteristics and elements of ServiceNow to enhance operations and service delivery. From deploying ITSM capabilities to deploying tailored applications that meet customer requirements.

Check out how we’ve used ServiceNow to help personalize constituent services.

Learn more about how we leverage ServiceNow’s robust platform to help agencies achieve their mission, streamline operations, and improve customer experience.

Medallia

We can help you empower everyone on your team to improve customer experience while providing clear ROI to leadership. 

Medallia graphic
AWS platform graphic

AWS

We can help you find the right AWS solutions to meet your business needs from supporting refactoring of applications to architecture and security. 

Microsoft

We can help you find the right Azure solutions that meet your business needs from supporting refactoring of applications to architecture and security. 

Microsoft platform graphic
Nexthink graphic with employee dashboard and happy employee

Nexthink

We help leaders use Nexthink’s DEX platform to provide real-time visibility into the entire digital employee experience, from endpoint to cloud, allowing organizations to identify and resolve issues before they impact productivity.

HIT Global

HumanisingIT is a dynamic, self-paced certification program that combines the principals of ITSM and human-centered design. Through our partnership we can offer exclusive access to this program to government managers and staff who want to expand their knowledge of CX.

HitGlobal Graphic for Platforms page

Want to learn more?
Contact our Platform expert.

Lawrence Abeyta

Lawrence Abeyta

“Custom code is no longer king. You need to know you are getting the most out of your platform investments today and in the future.”

How CX Supports Platforms

Don’t just buy the tool or service and call it a day—make it a critical part of your strategy and your customer experience.