NuAxis to Help US Fish and Wildlife Service Create Exceptional Citizen Experiences
NuAxis Innovations is excited to announce a recent contract award with the U.S. Fish and Wildlife Service (FWS). Through this contract, NuAxis will provide development and maintenance support for the ServiceNow-based ePermits system over 5 years to help FWS achieve exceptional customer experience (CX). ePermits streamlines the process for issuing over 65,000 permits each year, […]
The Link Between Customer Experience and Employee Experience
Last week, NuAxis attended the ACT-IAC CX Summit 2022 and, wow! What an inspiring event full of energy and ideas that focused on putting people—and citizens—first. During the morning session, we saw a pattern emerging in the various panels and Q&A sessions: how can you deliver Customer Experience (CX) without first creating a culture of […]
