CX and Security Deep Dive Part 2: How to Make it Work
Like it or not, CX and security must be teammates if we want to modernize federal IT, improve citizen trust, and meet the goals outlined in the President’s Management Agenda. We recently hosted a webinar to explore the tumultuous marriage of security and CX and found some common ground and new lessons! (You can watch the replay […]
CX and Security Deep Dive Part 1: What’s really the issue with CX and Security?
We all want the same thing when it comes to federal technology and modernization projects. We want our systems, tools, and products we use to be easy to use AND 100% safe. Yet, when it comes to making that happen it can feel like it must be one or the other. Either your system is […]
